Privacy Policy

At LIBA Online, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal Identification Information: Name, email address, phone number, date of birth, and postal address.
• Academic Information: Educational qualifications, transcripts, work experience, and program preferences.
• Payment Information: Billing details, payment method, and transaction history (processed through secure third-party gateways).
• Technical Information: IP address, browser type, device information, operating system, and browsing behavior on our website.
• Communication Data: Records of your interactions with us, including emails, chat messages, and phone conversations.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Admissions and Enrollment: Processing your application, verifying eligibility, and managing your enrollment.
• Program Delivery: Providing access to courses, delivering learning materials, and facilitating assessments.
• Communication: Sending important updates, program information, and responding to your inquiries.
• Improvement: Analyzing usage patterns to enhance our website, programs, and services.
• Marketing: Sharing information about new programs, events, and opportunities (with your consent).
• Compliance: Complying with legal obligations and regulatory requirements.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you have provided explicit consent for specific processing activities.
• Contractual Necessity: When processing is necessary for the performance of a contract (e.g., enrollment agreement).
• Legal Obligation: When processing is required to comply with applicable laws and regulations.
• Legitimate Interests: When processing serves our legitimate business interests, provided your rights and interests do not override these interests.

4. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Trusted third-party partners who assist us in operating our website, processing payments, delivering programs, and providing support services.
• Academic Partners: Collaborating institutions and accreditation bodies as required for program delivery and certification.
• Legal Authorities: Government agencies, law enforcement, or regulatory bodies when required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:

• Active Enrollments: Throughout the duration of your program and for a reasonable period afterward for academic records.
• Alumni Records: To maintain alumni relationships, send updates, and facilitate networking opportunities.
• Legal and Regulatory Requirements: As required by applicable laws, which may require retention for several years.

When information is no longer needed, we securely dispose of it to prevent unauthorized access or use.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
• Restriction: Request restriction of processing in certain circumstances.
• Objection: Object to processing based on legitimate interests or for marketing purposes.
• Portability: Request transfer of your data to another service provider in a structured, machine-readable format.

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. For detailed information about our use of cookies, please refer to our Cookie Policy. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Data Security

We implement robust technical, administrative, and physical security measures to protect your personal information, including:

• Encryption: Use of SSL/TLS encryption for data transmission.
• Access Controls: Restricted access to personal information to authorized personnel only.
• Monitoring: Regular monitoring and auditing of our systems for security vulnerabilities.
• Training: Employee training on data protection and privacy best practices.

10. International Data Transfers

We may transfer your personal information to service providers located outside your country of residence. In such cases, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: